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CardExchange Government Solutions

Government Identification Security

Identification of people for security purposes has never been more important than it is today, so ID cards are now widely used by Government agencies to help them identify members of the public. They are also used by Governments to show the identity and authority of employees working in high profile roles such as Emergency Services, Healthcare, Armed Forces, etc.

National ID cards are issued by over one hundred countries, all of whom set their own requirements for the age at which one must be held, if it must be carried at all times, the cost, and also the circumstances under which someone in authority can ask the holder to show it. These cards generally contain a photograph, full name, sex, date of birth, and signature of the holder. A date of issue and unique ID number and are also commonly displayed. More advanced ID cards contain a contact or contactless smart card which can hold additional information about the holder including biometric information such as a scan of a fingerprint. To prevent fraudulent duplication of cards, one or more printed security elements such as a hologram, UV printing, ghosted photograph, or micro text are incorporated into the design.

Driver’s Licenses throughout the world are generally issued in the form of a plastic ID card, very similar to a National ID. Countries who do not issue a National ID card will in most cases use the Driver’s License as a form of ID. In addition to displaying the personal information of the holder, it will often show what categories of vehicle they are authorized to drive and an expiration date. Rules relating to the issue of Driver’s Licenses vary from country to country with some producing and issuing them centrally, while others produce them regionally - state by state. Driver’s Licenses do not generally contain any intelligence information such as a smart card, they are visible ID documents only. Security features similar to those used in National ID cards are often included to prevent copying.

Government ID cards are issued to those who are employed in roles where it is important for the holder’s identity and validity to be clearly shown to the public. People employed in the Emergency Services, Armed Forces and other Security roles will hold an ID card. The information shown on this card will be similar to that which is shown on a National ID Card. These cards give the public reassurance that the person they are speaking with is working under authority and with the correct training and qualifications.

CardExchange® Producer makes the production process of any of these ID card incredibly simple. With just a few clicks, the operator can find a card holder record, capture a photo and digital signature, scan a fingerprint then print a card. With a range of products to suit both small scale, regional issue of cards and large scale, centralized issue of cards, there is a CardExchange® Producer product to suit all Government ID card printing applications.

Governments also need to be able to ensure that they maintain security anywhere they will have visitors. It is crucial for them to know which visitors are present, when they arrived, when they are due to leave, why they are there and who they are with. Visitors may also need to be categorized to help security staff identify who are general public visitors, business visitors, contractors, VIPs, and even those who are not permitted to enter at all. In the event of a building being evacuated, it is essential that an accurate report can be quickly and easily produced for the emergency services showing which visitors are present.

Generally visitors will need to display a visitor pass of some kind, but the consideration is what type of pass this will be and how it will be printed. If a visitor is coming for a one hour meeting it is not cost effective to print them a full color photo ID card on plastic so a cardboard or paper pass printed using a thermal or inkjet printer may be more suitable.

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In some cases the visitor will need to be issued with an access control card granting them limited access through a number of doors or barriers depending on where in the building they will visit. A rewrite card is a good option for issuing a visitor pass which can incorporate access control features and be re-used many times.

The visitor may also need to sign a non-disclosure agreement, read and agree to site health and safety rules, or have a temporary parking pass issued. These items are normally printed on a standard inkjet or laser paper printer.

To ensure the smooth operation of the reception, it is essential that large groups of visitors such as those arriving for a council meeting, tour or training course, can be quickly and easily checked-in, either as a group or on their own. Printing visitor passes in advance will speed up this process, as will using a barcode to simply scan the visitor in and out.

The visitor experience can be improved even further by using a self-service kiosk to let them check themselves in. This is achieved by texting or emailing them a meeting confirmation containing a barcode which they scan at a kiosk on arrival. They confirm they are the visitor, take their own photo (if required) and print their pass. To check-out at the end of their visit, they simply scan the barcode on their pass at the kiosk.

CardExchange® Visitor manages all of these processes from pre-booking an event and emailing self-check-in invitations through to check-in, visitor pass printing, evacuation report production, and check-out.

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